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Lotus Notes / Domino |
Lotus Notes / Domino
So much more than just a mail platform, Lotus Domino offers
a rich development environment. We can help you make the most
of Domino.
Our technical skills include:
| Analysis & Planning: |
- Requirements gathering and documentation
- Notes/Domino suitability assessment
- Functional specifications documentation
- Design and architecture
- Rapid prototyping
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| Administration: |
- Server setup and administration
- Server performance tuning
- Domino mail administration
- Wireless email and application integration
- Group Calendaring & Scheduling
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Lotus Notes Help Desk services:
| Customized Support Hours and process |
- Ability to provide 24x7 support
- Support using phone, email and other online mechanisms
- Customer specific instance of incident management
system
- Customer access to incident management system
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| Multiple Support Levels |
- Level 1 support
- General Notes support
- Scripted responses (password resets, missing db links
etc.)
- Level 2 support
- Application specific support (e.g. data isn't saving
in a form, application field level questions etc.)
- Issue resolution and root cause analysis
- Level 3 support
- Infrastructure support (e.g. restore from backups, outages,
system level support)
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| Development & Programming: |
- R6, R7 and R8 application development
- Application performance tuning
- Intranet/Extranet secure web applications
- Formula/LotusScript/Java/JavaScript/XML Programming
- HTML, DHTML, JavaScript, Java applet, Flash
- Complex Notes user interface design
- Web enabling existing Notes applications
- Custom DLLs for extending LotusScript capabilities
- Domino Server add-in's for commercial products
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| Integration with other environments: |
- Domino-to-WebSphere application conversion
- Hybrid Domino / WebSphere applications
- OLE / ActiveX automation programming in Notes
- MSOffice-to-Lotus Notes integration
- Notes / RDBMS Integration and SQL programming
- Notes C / C++ API programming
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| Migration: |
- Conversion of complex Lotus Notes/Domino applications to other technologies
- Analysis, design and migration plan to convert the Notes/Domino applications data
- Migrating Lotus Notes data in various formats (XML, excel etc.)
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| Leveraging add-on products: |
- Lotus Quickr development
- Lotus Workflow
- Percussion PowerFlow enablement
- Domino.Doc customization
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| Lotus Notes/Domino Application support: |
- Application maintenance functions
- Root cause analysis of issues and creating fixes
- Impact analysis due to environment changes and version
upgrades and creating fixes
- Application Enhancements
- Changes or additions to application function
- Can handle enhancements of all levels (Software Change
Request for small enhancements of less than 40 hours,
Project initiation for larger enhancements)
- Ability to provide short turnaround time to accommodate
business priority
- Low overhead process to manage enhancements
- We assign application specific primary resources
- We cross trains additional secondary resources to
cover turn over risk as well as sudden spurts of demand
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Stellent CMS - Stellent Content Server - Lotus Notes Domino |
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